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Discussion topic: Delivered product

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This message was authored by Maffi This message was authored by: Maffi

Delivered product

I was order i phone 16 pro max but i didn't receive yet I want to know why 

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Maffi
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This message was authored by Maffi This message was authored by: Maffi

Re: Delivered product

I was order the mobile phone I didn't receive yet as well as any email 

This message was authored by 63johnw This message was authored by: 63johnw

Re: Delivered product

Posted by a Superuser, not a Sky employee. Find out more

Hi @Maffi  if you have just ordered it then sky will be carrying out the credit checks etc so it can take a day or two for this to happen and show in your account. 

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I AM NOT A SKY EMPLOYEE

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Delivered product

Posted by a Superuser, not a Sky employee. Find out more

@Maffi 
The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. We have no insight into stock levels or the timescales. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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