0

Discussion topic: Daughters phone

Reply
This message was authored by: Martin22041

Daughters phone

My daughters Samsung flip screen's pixels have started to go and there is a white line down the middle. Can I get a replacement SIM card sent so she can use a different phone while we look to get it repaired 

Reply

All Replies

This message was authored by: PandJ2020

Re: Daughters phone

Posted by a Superuser, not a Sky employee. Find out more

Just eject the SIM from the flip?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: Daughters phone

Posted by a Superuser, not a Sky employee. Find out more

@Martin22041 

If you are the account holder then call Sky on 150 to request this if you can't use the one already in this phone. Activating the replacement will see the one in your daughters phone top working.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Martin22041
Level 1 icon
Topic Author
This message was authored by: Martin22041

Re: Daughters phone

It is a eSIM 

This message was authored by: PandJ2020

Re: Daughters phone

Posted by a Superuser, not a Sky employee. Find out more

@Martin22041 wrote:

It is a eSIM 


See here: https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim

I am just another Sky customer and my views are my own even if you don't like the answers
Reply