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Discussion topic: Data

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Avatar for Jac67
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This message was authored by: Jac67

Message posted on ‎05 Nov 2025 04:32 PM

Data

I have had new I phone 17 with 50GB I did the eSIM and assistant said if I want to keep my no i will have to put my sim in the new  phone which I have done receiving calls are fine I just can't access the 50GB of data and it also says I only have 32GB left which I don't understand at all as I havnt used any of it I'm still on my original data with my last plan 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎05 Nov 2025 04:42 PM

Re: Data

Posted by a Superuser, not a Sky employee. Find out more

@Jac67 

Have you activated a new sim on your account or have you moved the sim from your old phone to this new one ?

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