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Discussion topic: Data

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This message was authored by: Ruben

Message posted on ‎29 May 2025 07:02 PM

Data

How do I upgrade the data plan on my sim? It wouldn't let me do it online.
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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎29 May 2025 07:07 PM

Re: Data

Posted by a Superuser, not a Sky employee. Find out more
@Ruben wrote:
How do I upgrade the data plan on my sim? It wouldn't let me do it online.

You should be able to change the dataplan once per month from your account.

 

...otherwise, call Sky on 150 to change it for you.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Ruben

Message posted on ‎29 May 2025 07:20 PM

Re: Data

I guess I'll have to give them a call, since they show me the options for upgrade, but I can't choose one, the buttons are grey and I can't press them.

Thank you 

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This message was authored by: 63johnw

Message posted on ‎29 May 2025 07:31 PM

Re: Data

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ruben  are you new to sky mobile ?

———————————————————————————————

I AM NOT A SKY EMPLOYEE

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I Wont Respond To Direct Messages So Ask Any Questions Here
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This message was authored by: Ruben

Message posted on ‎02 Jun 2025 06:21 AM

Re: Data

Yes, I've only had the contract for a month.

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This message was authored by: 63johnw

Message posted on ‎02 Jun 2025 06:30 AM

Re: Data

Posted by a Superuser, not a Sky employee. Find out more

You need to wait a couple of months before you can change your data plan @Ruben   

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I Wont Respond To Direct Messages So Ask Any Questions Here
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