Discussion topic: Data

This message was authored by: Nicolaw · ‎27 Feb 2024

Hey, I have just activated my new sim card which is 25GB. However, on the APP it states I only have 8.6GB Any ideas? Thanks.

This message was authored by: 63johnw · ‎27 Feb 2024

Hi @Nicolaw your first month is pro ratered to the amount of days to your first bill so you don't get your full allowance as your bill will be in a few days time, you get full allowance next billing period.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

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This message was authored by: 63johnw · ‎27 Feb 2024

Hi @Nicolaw your first month is pro ratered to the amount of days to your first bill so you don't get your full allowance as your bill will be in a few days time, you get full allowance next billing period.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: Nicolaw · ‎27 Feb 2024

Thank you that makes sense 🙂

Discussion topic: Data

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