2

Discussion topic: Data

Reply
This message was authored by Nicolaw This message was authored by: Nicolaw

Data

Hey, I have just activated my new sim card which is 25GB. However, on the APP it states I only have 8.6GB Any ideas? Thanks.

Best Answers
This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Data

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nicolaw  your first month is pro ratered to the amount of days to your first bill so you don't get your full allowance as your bill will be in a few days time, you get full allowance next billing period. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

View this Answer within the discussion

Reply

All Replies

This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Data

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nicolaw  your first month is pro ratered to the amount of days to your first bill so you don't get your full allowance as your bill will be in a few days time, you get full allowance next billing period. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Nicolaw
Topic Author
This message was authored by Nicolaw This message was authored by: Nicolaw

Re: Data

  • Thank you that makes sense 🙂
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion