Discussion topic: Data usage not available
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Message posted on 31 Aug 2025 03:06 PM
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Data usage not available
My data on all 3 devices registered not showing, shows 0, even though I have rolled data onto my plan
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Message posted on 31 Aug 2025 03:35 PM - last edited: 31 Aug 2025 03:35 PM
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Re: Data usage not available
Hi @Inkerman there was a similar issue for sky customers last week, at a guess it's a technical fault at Skys end that will be sorted out fairly quickly. If it isn't then call sky on 150 for help.
I AM NOT A SKY EMPLOYEE
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I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 31 Aug 2025 09:42 PM
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Re: Data usage not available
Yes I got caught up on the issue last week. The following morning the correct data was showing in all 5 accounts. From my perspective it seems to be a reporting / display issue as the accounts continued to function. Similar just now with all accounts showing 0 data left. Too late to get in touch with Sky but will check again tomorrow and if needed contact Sky help
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