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Discussion topic: Data roaming

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This message was authored by: Pauloddi

Data roaming

Hi everyone it's a silly question but just want to make sure 100 percent am going next week to Thailand I am a diamond member of 19 years and my phone contract is 5 pounds per month with 10 GB the question is am I covered for free data roaming whilst abroad thank you
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This message was authored by: 63johnw

Re: Data roaming

Posted by a Superuser, not a Sky employee. Find out more

Hi @Pauloddi  yes Thailand is a free roaming country for diamond vip customers. Bear in mind calls to local numbers aren't included and are charged at international rates. 

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This message was authored by: Pauloddi

Re: Data roaming

Nice one much appreciated 

This message was authored by: Daniel0210

Re: Data roaming

Posted by a Superuser, not a Sky employee. Find out more

@Pauloddi 

In addition, also see this link

https://www.sky.com/help/articles/sky-mobile-fair-usage-policy. 

Roaming using Roaming Passport Plus (so in 120 countries) is now limited to 25GB per billing period.

 

From Skys own website...

"When you roam using our Roaming Passport Plus, we consider that up to 25GB per billing period is a reasonable amount of data to use. If you exceed this amount, we'll assume that you're no longer using data in the way expected of a reasonable customer for periodic travel."

"We may suspend your service, restrict your usage, or charge you for the data that you use in excess of these amounts (currently £2.50 per GB), and we'll let you know by SMS or email before we do so."

 


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