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Discussion topic: Data roaming abroad

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This message was authored by: Hannabrewis

Message posted on ‎24 Aug 2026 03:33 PM

Data roaming abroad

I am currently abroad and my mobile data is switched off. I am still receiving messages saying I being charged £2 due to data roaming. This is impossible it is switched off 

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This message was authored by: caesarome

Message posted on ‎24 Aug 2026 04:00 PM

Re: Data roaming abroad

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@Hannabrewis 

Are you making calls or sending text messages, do you also have roaming switched off ?

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This message was authored by: Hannabrewis

Message posted on ‎24 Aug 2026 04:03 PM

Re: Data roaming abroad

Hi it has been switched off since arriving 

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Message posted on ‎24 Aug 2026 04:04 PM

Re: Data roaming abroad

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@caesarome wrote:

@Hannabrewis 

Are you making calls or sending text messages,

 

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Message posted on ‎24 Aug 2026 04:19 PM - last edited: ‎24 Aug 2026 04:19 PM

Re: Data roaming abroad

Posted by a Superuser, not a Sky employee. Find out more

Hi @Hannabrewis  did you switch the phone off before leaving the UK because if you waited until you arrived then that will have triggered a £2 charge. 

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