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Discussion topic: Data roaming Restrictions

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This message was authored by: PollyK8

Data roaming Restrictions

On holiday in Turkey.  WiFi awful so son has used his maximum data roaming allowance od 25GB.   Can I share allowance from our other sky mobiles as we aren't using it?

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This message was authored by: Daniel0210

Re: Data roaming Restrictions

Posted by a Superuser, not a Sky employee. Find out more

@PollyK8 wrote:

Can I share allowance from our other sky mobiles as we aren't using it?


@PollyK8 

Only data allowance from the Piggybank can be shared provided you're on the same Sky mobile account. You can't move it mobile to mobile. 


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This message was authored by: PollyK8

Re: Data roaming Restrictions

Thank you. But all mobiles are on same account and I can move piggyback data between 4 mobiles at the but one has used the maximum roaming allowance set my Sky so I'm wondering if the roaming allowance can be shared too.

This message was authored by: 63johnw

Re: Data roaming Restrictions

Posted by a Superuser, not a Sky employee. Find out more

Hi @PollyK8  i think you need to stop him using data or it could end up being extremely expensive and his phone may be restricted. 

"If you consume more than 25GB of data using the Roaming Passport Plus feature in one billing cycle, then for the remainder of your bill cycle, all additional data will be charged on a pro-rated per GB basis. Please see the Tariff Guide for more detailed information. Once you’ve exceeded the 25GB threshold, making a call or sending an SMS will still activate Roaming Passport Plus and you can use it to access your UK calls and texts plan. It will continue to cost £2 per 24 hours. If you only use data, this won’t trigger the Roaming Passport Plus. You'll just be charged on a pro-rated per GB basis. For continued excessive use, we reserve the right to restrict your usage or suspend your service. You'll still be able to make emergency calls."

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