Discussion topic: Data not working
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Message posted on 29 Sep 2026 01:15 PM
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Data not working
Hello I bought an iPhone 18 pro and swapped and it was transferred over today my number. The only thing that isn't working is my mobile data. I've tried the online help and it says unable to download at this moment in time. This is very frustrating
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Message posted on 29 Sep 2026 01:17 PM
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Re: Data not working
See if you can get the network settings sent to your phone.
This should be what you need to do:
Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 29 Sep 2026 01:19 PM
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Re: Data not working
That's what I have already tried to do and it says unable to download at this time
Message posted on 29 Sep 2026 01:21 PM
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Re: Data not working
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