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Discussion topic: Data not working

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This message was authored by: 6fred66

Message posted on ‎24 Sep 2026 08:41 PM

Data not working

My number has successfully ported to Sky. I have full signal and calls/texts work, but mobile data stopped immediately after the port completed. My APN is correctly set to mobile.sky and 5G Auto is enabled. Please check/reprovision the mobile data service on my line.

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎24 Sep 2026 08:45 PM

Re: Data not working

Posted by a Superuser, not a Sky employee. Find out more
@6fred66 wrote:

Please check/reprovision the mobile data service on my line.

We can't as we're other customers here.

 

What size is your dataplan?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: 6fred66

Message posted on ‎24 Sep 2026 08:54 PM

Re: Data not working

40gb a month 

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