Data Usage

[Emma111111]

My contract named Brody has said the 8gb data have been used this month. However, when I go on the account, it's showing as only 2.91gb used so far. Please can someone look into this for me. Thank you

[Daniel0210]

@Emma111111 

No one here can look into it. 

You may not be aware but you haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Where are you seeing that 8GB has been used? Which data plan are you on? 

[Emma111111]

Thank you for letting me know. I thought I was privately chatting to a sky agent. There is no option to delete my post. Do you know how iI an do this please? 

[Daniel0210]

@Emma111111 

No need for it to be deleted, it is a perfectly reasonable question. We can possibly help after getting more information. If not call Sky by dialling 150 from your Sky mobile.