Data Roaming znot Working

[BrianJames]

My daughter has a Iphone 16 Pro Max, she has travelled to Iceland and her data roaming isn't working, she's able to make phone calls but that's it, I have set the spend cap to £20 so it's not that

Can anyone help please?

Cheers Brian 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[AdamJ78]

My son had the same issue over the last few days but in Belgium, No access to data

[BrianJames]

Thanks for your reply mate

Did you manage to sort it? If so what did you do?