Discussion topic: Damaged products received
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Message posted on 15 Dec 2025 10:25 AM
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Damaged products received
Hi team sky,
Just to share my recent experience with you After placing my order it said it will arrive next day then i had to take day off from my work but the delivery driver took picture just from the parking area he didn't even came upstairs to knock the door after that parcel was not delivered then next day I received my parcel and when I opened the packaging product was damaged i had to report that and then they placed another order for me asking previous one i have to return then only i will get my refund and same happened with next delivery no one came in given time slot and at the end they rescheduled it to next day. Highly disappointed dissatisfied with the product.
what if someone is not having enough time to follow these return postage and all things even though i shared the damaged product images at the same could you please refund and cancel instalments of first device?
thanks
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Message posted on 15 Dec 2025 10:36 AM
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Re: Damaged products received
Hi @Ma10 you aren't talking to sky CS here. You will need to call sky for help or make a formal complaint.
https://www.sky.com/help/articles/how-to-make-a-complaint
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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