Discussion topic: Customer services issues yesterday?
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Message posted on 16 Jul 2026 03:10 PM
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Customer services issues yesterday?
Did anyone else have issues yesterday where, while on hold, your call was transferred to a different adviser? I'm not sure whether it was a system issue or whether I was just being passed around. Interested to know if anyone else experienced the same thing.
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Message posted on 16 Jul 2026 04:06 PM
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Re: Customer services issues yesterday?
Not sure what you are asking so what happened when you were transfered to someone else ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 02 Aug 2026 02:12 PM
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Re: Customer services issues yesterday?
Sorry to be clear everytime I was transferred I was either cut off due to the wait or transferred to the wrong department.
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