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Discussion topic: Customer service
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This message was authored by: KimMc13
Message posted on 31 Jul 2026 06:36 PM
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Customer service
Anybody else frustrated with the customer service, or lack of, we now get? Ive had problems with my mobile, can't make or receive calls, been repaired by Samsung but problem still happens. My phone under warranty still but sky won't provide a replacement, nor can I speak to a manager. Been with sky for 15 years and never known it this bad. Even complaints get ignored 🙁
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 31 Jul 2026 07:03 PM
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Re: Customer service
Hi @KimMc13 have you tried this ?
On Android, find the 'Sky Menu' app.
- Select 'Roaming'
- Ensure both 'Automatic' and 'Sky Settings' have '>' in front of them.
———————————————————————————————
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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