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Discussion topic: Contract renewal
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This message was authored by: Paulsphone
Message posted on 07 Mar 2025 01:41 PM
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Contract renewal
I want to renew my mobile contract but I am failing the credit checks when I already have a contract if that makes sense
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 07 Mar 2025 01:54 PM
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Re: Contract renewal
You would only fail a credit check if you are applying for a new device so is this something that you are trying to do, if so then this will be something you need to look into yourself. You could sign up on a free months trial at somewhere like Experian which will give you access to your credit record. If you do this remember to cancel before the free month finishes.
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