Charged twice

[Salma1749]

I have been charged double but like for one bill. My iPad plus eSIM is £14 + £1 but they're charging me for my iPad twice so £29 all together 

[63johnw]

Hi @Salma1749  are you a new sky mobile customer ? Is this your first bill ? Have you made a manual payment when you have a direct debit set up ? Check the dates on the bill, does it cover one month or two ?