Discussion topic: Charged twice

This message was authored by: ShdhbdkfkAsh · ‎01 Jun 2025

I have been charged twice for my mobile

This message was authored by: 63johnw · ‎01 Jun 2025

Hi @ShdhbdkfkAsh is this your first sky mobile bill ? Are the charges for the same period ?

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This message was authored by: ShdhbdkfkAsh · ‎01 Jun 2025

No I've had it months and my next predicted bill is normal

This message was authored by: 63johnw · ‎01 Jun 2025

Are the dates on the bill for the 2 charges the same @ShdhbdkfkAsh ?

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: ShdhbdkfkAsh · ‎01 Jun 2025

It has a completely different reference number also as well as my phone. Only says I have the phone I have so I don't understand it.

This message was authored by: ShdhbdkfkAsh · ‎01 Jun 2025

Yes it's a monthly direct debit supposed to be

This message was authored by: 63johnw · ‎01 Jun 2025

I think you will need to call sky on 150 tomorrow @ShdhbdkfkAsh to get help with this.

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: ShdhbdkfkAsh · ‎01 Jun 2025

Okay, thank you

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