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Discussion topic: Charged to call sky

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This message was authored by: Jord9

Message posted on ‎12 Dec 2025 01:04 PM

Charged to call sky

Hello

 

I have been charged to Sky on 0800 number even though I have unlimited calls?

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎12 Dec 2025 01:07 PM

Re: Charged to call sky

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jord9  0800 calls should be free, are you sure it wasn't an 0845 or similar as they are chargeable? If you wish to dispute it then call sky on 150. 

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I AM NOT A SKY EMPLOYEE

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This message was authored by: Daniel0210

Message posted on ‎12 Dec 2025 01:08 PM

Re: Charged to call sky

Posted by a Superuser, not a Sky employee. Find out more

@Jord9 

Calling Sky doesn't normally involve an 0800 number. To call Sky it's dialling 150 from your Sky mobile or it's an 0333 number. Where did you get this 0800 from?
(Please don't include the full number in any reply). 


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This message was authored by: GD1

Message posted on ‎12 Dec 2025 01:23 PM

Re: Charged to call sky

Posted by a Superuser, not a Sky employee. Find out more

@Jord9  Sky normally only use an 03 local number, which would be free as part ogf your calls packages

 

150 is also a free number to Sky from a Sky sim.

 

Where did you get the number from?

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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