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Discussion topic: Charged for phone and sim separate

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This message was authored by: Connor9

Charged for phone and sim separate

I believe my new contract should be £45 but I'm also being charged £25 for my old sim plan. 

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This message was authored by: 63johnw

Re: Charged for phone and sim separate

Posted by a Superuser, not a Sky employee. Find out more

Hi @Connor9  did you cancel the old plan as they continue until you phone sky and cancel them. 

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This message was authored by: PandJ2020

Re: Charged for phone and sim separate

Posted by a Superuser, not a Sky employee. Find out more

...bear in mind your 'old SIM plan' will be your phone number.

 

Any new dataplan you activate will have a new phone number.  (In addition to the one above)

I am just another Sky customer and my views are my own even if you don't like the answers
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