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Discussion topic: Charged extra for 5g on my bill.

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Avatar for Dog2
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This message was authored by: Dog2

Message posted on ‎09 Aug 2024 08:32 AM

Charged extra for 5g on my bill.

Why was I charged extra on sky mobile bill for 5g.
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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎09 Aug 2024 08:37 AM

Re: Charged extra for 5g on my bill.

Posted by a Superuser, not a Sky employee. Find out more

You shouldn't be - call Sky on 150 to query.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Dog2

Message posted on ‎09 Aug 2024 09:09 AM

Re: Charged extra for 5g on my bill.

Will do, thanks. Spent over a month trying to sort out changing mobile providers and have to call again ! Oh well. Never mind. 

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This message was authored by: caesarome

Message posted on ‎09 Aug 2024 10:03 AM

Re: Charged extra for 5g on my bill.

Posted by a Superuser, not a Sky employee. Find out more

Have you been charged for it then credited it back on the same bill ?

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