Discussion topic: Changing sky sim to sky sim

This message was authored by: Jennifer- · ‎25 Oct 2025

If i buy a reward sim with unlimited data and give to my son for Christmas can I then cancel his original sky sim and keep number? Or can a sim be sent out with his number already on it as it is a sky contract?

This message was authored by: GD1 · ‎25 Oct 2025

@Jennifer- You can't port a number from one Sky sim to another, the deal you see is for a new/additional sim. The only way to keep the same number is to see if you can upgrade to the unlimited plan on the existing sim, however you won't get the new sim deal.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.

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This message was authored by: caesarome · ‎25 Oct 2025

@Jennifer-

Amy new sim will have a new number as there is no direct way to transfer a number between two Sky sims. The only way around this to to transfer it to a PAYG network then back again to the new Sky sim.

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Discussion topic: Changing sky sim to sky sim

Changing sky sim to sky sim

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