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Discussion topic: Changing ordered product

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This message was authored by Griff7 This message was authored by: Griff7

Changing ordered product

I want to change my order as I've decided to get something else. I haven't signed the agreement yet because I want something different. Do I have to cancel the original order and start over ? If so how ? Skybot is useless.


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Changing ordered product

Posted by a Superuser, not a Sky employee. Find out more

@Griff7 

You will need to call Sky to cancel the original order. By placing another order you'll undergo further credit checks. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Changing ordered product

Posted by a Superuser, not a Sky employee. Find out more

@Griff7 

You will need to call Sky to cancel the original order. By placing another order you'll undergo further credit checks. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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