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Discussion topic: Changing number from other provider - how long does it take?

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Message posted on ‎26 May 2026 08:44 PM

Changing number from other provider - how long does it take?

Swapping number from other provider - gave PAC code Saturday morning and phone still not changed over. How long does it take and when do I need to contact if it hasn't swapped over? 

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This message was authored by: 63johnw

Message posted on ‎26 May 2026 09:06 PM

Re: Changing number from other provider - how long does it take?

Posted by a Superuser, not a Sky employee. Find out more

Hi @SPJ03  porting doesn't happen at weekends so the earliest it would have started would have been Monday, as Monday was a bank holiday it should have started the process today and hopefully complete tomorrow. 

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Message posted on ‎27 May 2026 02:35 PM

Re: Changing number from other provider - how long does it take?

Thanks, it was sorted today! 

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