Changing address

[Becxx12]

I need to change my address after recently moving house but really struggle with phone calls is there another way to do this? 

[GD1]

@Becxx12  You would need to call I'm afraid, however if you have any kind of disability the accessibility team may be able to help if you register with them.  https://www.skyaccessibility.sky/

[Becxx12]

I seen someone else get send to speak to a sky expert through here ? I was wondering how that works.

[caesarome]

To see if they can help you and to get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Lisa-P1987]

We can change the address but cannot process a home move as this involves placing orders. 

So is it JUST a change of address? Is everything already installed at the new place?

[Becxx12]

Hi,

it's just changing my Billing and delivery address for sky mobile.

[Lisa-P1987]

No problem, I have sent an invite Becxx12. Look out for a chat bubble here on the community. 

[Lisa-P1987 · Accepted solution]

Update - Spoken to Becxx12 and we processed the address change 🙂

[Bezgy]

What is the phone number to call to change my address 

[caesarome]

If you have Sky Mobile (as this is where you are posting) then it is just 150.