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Discussion topic: Changed sim from O2 to Sky but now cannot send text messages

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This message was authored by: Max79

Changed sim from O2 to Sky but now cannot send text messages

I have switched from o2 to sky mobile and was given a number and arranged for my original number to be transferred.  In settings it is showing two numbers.  A sky text tells me my number has now been transferred successfully.  I now cannot send text messages.  I can send and receive emails what's app etc and iMessage but cannot send a text to android.   Any help please.  Thank you 

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This message was authored by: caesarome

Re: Changed sim from O2 to Sky but now cannot send text messages

Posted by a Superuser, not a Sky employee. Find out more

@Max79 

If it is showing two numbers then have you selected the correct one as the primary number ?

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This message was authored by: Max79

Re: Changed sim from O2 to Sky but now cannot send text messages

Currently, it is allowing both numbers to be ticket in settings, but I cannot send texts by selecting either of them or having them both ticket.  Despite Sky telling me the my number has now transferred I think my sim is still confused if it has my original or the rem temporary number. 😆 Yes it has been 4 days.    Thank you for replying 

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