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Discussion topic: Change product
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21 Nov 2024 12:11 AM
. . Hi I want to change my old device with updated model I just receive 16 pro 2 days ago but now I want to change with 16 pro max so it's possible?
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21 Nov 2024 04:48 AM
Posted by a Superuser, not a Sky employee. Find out more@MohsinAli
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order the iPhone Pro Max you will undergo further credit checks.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM