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Discussion topic: Change data plan

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This message was authored by: Tony291

Change data plan

I want to change my data plan to one off your offers 

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This message was authored by: caesarome

Re: Change data plan

Posted by a Superuser, not a Sky employee. Find out more

@Tony291 

We are just customers of Sky here.

 

To change to Sky you need to order a sim or esim from here:

https://www.sky.com/shop/mobile/plans

 

To move your number to Sky you need to get a Pac code from your current network then give it to Sky who should move your number over on the next working day as per this:

 

https://www.sky.com/help/articles/switching-to-sky-mobile-keep-your-number


Buy the Sky sim

Activate the sim when it arrives but do not put it in your phone, so keep your current sim in it.

Get pac code from your current supplier

Give Pac code to Sky

When your current sim stops working insert your Sky sim in the phone.


You can give Sky your pac code online here:

https://www.sky.com/myaccount/mobile/sim/x/my-number/transfer

 

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This message was authored by: PandJ2020

Re: Change data plan

Posted by a Superuser, not a Sky employee. Find out more

@Tony291 wrote:

I want to change my data plan to one off your offers 


If you're already with Sky then you cannot use a PAC code.

 

The offers are for new SIMs (with new phone numbers) only.

 

There is a protracted workaround but requires you to port your number OUT of the Sky and back in again.

I am just another Sky customer and my views are my own even if you don't like the answers
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