Cant link SKY ID TO MY MOBILE

[Pats2]

Hi

This is my first sky product in this country, never had any past sky products registered anywhere. I am trying to link my new Sky id  with my existing Sky mobile account. Everytime I put in my details I get an error page.

"Whoops, there's been an error

Sorry, we are experiencing some technical difficulties, please try again later.

[caesarome]

@Pats2 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you need to respond to the chat bubble at the bottom of the page:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to Pats2.

[Pats2]

hi

i had a talk your specialist and they have solved the problem . Thank you

[Addie15]

Hi there! Glad to hear your issue is now resolved. I will close this chat now, but if there is anything else in the future we can help you with, do not hesitate to reach out. Thanks.

[Sher1979]

I have the same problem I cannot link my mobile to MySky account? Can this be logged with the messaging team please? Thanks

[caesarome]

@Sher1979 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you need to respond to the chat bubble at the bottom of the page:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to Sher1979.

[Addie15]

Update-We are closing this session now but if there is anything else in the future we can help you with, please do not hesitate to reach out. Thanks.