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Discussion topic: Cant activate

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This message was authored by Jayte83 This message was authored by: Jayte83

Cant activate

Hi, I am having trouble activating my new sim as it's telling me to link my sky ID to mobile, so when doing this it says it's already linked and sends me back to the same page to link it again.

Im not getting option to put activation code in because it keeps sending me round in circles to the link part but it's already linked.

can somebody help please!! 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Cant activate

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jayte83  to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Cant activate

Posted by a Sky employee

Thanks for escalating. We've sent an invite to @Jayte83.

Thanks
Tom
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