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Discussion topic: Cannot make or recieve voice calls

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This message was authored by Carly01 This message was authored by: Carly01

Cannot make or recieve voice calls

My daughter cannot make or receive calls on her phone. She has switched it on and off and it still doesn't work. She can use WiFi only and text buy cannot call outbound or receive incoming  calls and also cannot make calls via WiFi on WhatsApp, Instagram etc. She is in canada at the moment and the phone has worked so far with no issues.  

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This message was authored by caesarome This message was authored by: caesarome

Re: Cannot make or recieve voice calls

Posted by a Superuser, not a Sky employee. Find out more

It might be worth her looking into her spending cap :

 

https://www.sky.com/help/articles/sky-mobile-spend-caps

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