Cannot find my password on the Puck

[TrudyRatter1]

I have had to get a factory reset on my mobile.  To start it going again it needs a password. I  do not know it, as it is not on the Puck

[63johnw]

What "puck" are you talking about @TrudyRatter1  ? 

[TrudyRatter1]

The puck is for my Sky TV

Thanks for replying

[TimmyBGood · Accepted solution]

@TrudyRatter1 

Pucks don't have a password label because they aren't delivering WiFi to client devices.

Are you perhaps mistaking it for the router/Hub?

[TrudyRatter1]

Hi,

I do not have a router, just the puck

[PandJ2020]

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@TrudyRatter1 wrote:

I do not have a router, just the puck

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I suspect the password is for your account (e.g. Apple ID)  and nothing to do with the puck.  Puck's aren't much use without a router - unless you are planning to tether to your mobile?