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This discussion topic has been answered Discussion topic: Cancelling sim only contact recently ordered

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This message was authored by: Steviejones133

Cancelling sim only contact recently ordered

Hi all. 

I recently bought two additional sim only contracts via uswitch that I no longer need nor have I activated them. I have phoned Sky and was told they cannot cancel them as they can't see them on their systems, which I can kinda appreciate.

 

Obviouosy uswitch is just a comparison website so a quick google says they won't be able to cancel them either.

 

Of course, I don't want to start getting billed for these additional 12mth contracts - is anyone able to advise on how to cancel them or advise if they are left unactivated, will the contacts just terminate automatically?

 

Thanks in advance

 

Steve


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This message was authored by: caesarome Answer

Re: Cancelling sim only contact recently ordered

Posted by a Superuser, not a Sky employee. Find out more

@Steviejones133 

That is correct.

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This message was authored by: caesarome

Re: Cancelling sim only contact recently ordered

Posted by a Superuser, not a Sky employee. Find out more

@Steviejones133 

If you did not activate them then Sky will not charge you for them so they will be cancelled and you will not be charged fpr either of them.

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This message was authored by: Steviejones133

Re: Cancelling sim only contact recently ordered

Oh, that's great to know - thanks for the reply! - so basically even though I bought them via uswitch, as long as I don't activate them, they will just end after the 31 day period given to activate them......

This message was authored by: caesarome Answer

Re: Cancelling sim only contact recently ordered

Posted by a Superuser, not a Sky employee. Find out more

@Steviejones133 

That is correct.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Steviejones133

Re: Cancelling sim only contact recently ordered

Many thanks 👍🏻

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