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Discussion topic: Cancelled Contract

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Avatar for Rob_NUFC
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This message was authored by: Rob_NUFC

Message posted on ‎23 Mar 2026 11:44 AM

Cancelled Contract

I ordered a iPhone 17 pro max and a MacBook air with 2 100mb Sims, I phoned to cancel them and have received the return packaging. What if I changed my mind and wanted to keep them? 

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Avatar for daveNOS
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This message was authored by: daveNOS

Message posted on ‎23 Mar 2026 12:15 PM

Re: Cancelled Contract

Posted by a Superuser, not a Sky employee. Find out more

@Rob_NUFC You will have to call Sky to see if they can stop the cancellation process.

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This message was authored by: Daniel0210

Message posted on ‎23 Mar 2026 12:17 PM

Re: Cancelled Contract

Posted by a Superuser, not a Sky employee. Find out more

@Rob_NUFC 

Presuming the order was fulfilled and both were delivered?

You will need to call Sky as the system will get very confused if you've 

  • ordered
  • called Sky and cancelled
  • accepted delivery 
  • had return packaging sent out
  • decided you now want to keep them

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
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