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Discussion topic: Cancel sim

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This message was authored by: Nic1914

Cancel sim

How do I cancel my sons sim which is on my account?
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This message was authored by: GD1

Re: Cancel sim

Posted by a Superuser, not a Sky employee. Find out more

@Nic1914  You need to call Sky and give 31 days notice.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: Cancel sim

Posted by a Superuser, not a Sky employee. Find out more

@Nic1914 

So long as you've had it for 12 months or over you need to call Sky to cancel as above. If it hasn't been 12 months then I'm afraid you can't. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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MERRY CHRISTMAS and a HAPPY NEW YEAR
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