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Discussion topic: Cancel sim but keep my phone contract

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This message was authored by Farrukh455 This message was authored by: Farrukh455

Cancel sim but keep my phone contract

I got my phone and sim contract back in June 2022 I think and while I am happy with my mobile phone, I am not comfortable with my sim due to lack of unlimited data option and absurd add on charges.

Is it possible for me to cancel my sim but keep paying for my phone?

thanks

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This message was authored by GD1 This message was authored by: GD1

Re: Cancel sim but keep my phone contract

Posted by a Superuser, not a Sky employee. Find out more

@Farrukh455  You won't be able to cancel your sim when you are outside the 31 day cool off and still within the initial 12 month period.  As you only got in in June 2022, you will need to see the initial term out.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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