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Discussion topic: Cancel my order

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Gough1966
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This message was authored by Gough1966 This message was authored by: Gough1966

Cancel my order

‎12 Oct 2024 08:26 AM

I have just ordered an upgrade in error, how do I cancel please? Customer Services are closed even though it states they should be open now.  Is there an 0333 number please?

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancel my order

‎12 Oct 2024 08:37 AM

Posted by a Superuser, not a Sky employee. Find out more

@Gough1966 

You do need to call. The lines should be open (not ROI). The 0333 number gets you into the same queue as dialling 150 from your current Sky device.,


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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