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Discussion topic: Cancel a sim order

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JWoodward1111
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This message was authored by JWoodward1111 This message was authored by: JWoodward1111

Cancel a sim order

‎07 Jan 2025 11:42 AM

How do I cancel an order for a sim only contract online
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63johnw
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This message was authored by 63johnw This message was authored by: 63johnw

Re: Cancel a sim order

‎07 Jan 2025 11:46 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @JWoodward1111  you can't cancel an order online. To cancel you need to call sky. However if you don't activate the sim when it arrives you won't be charged and it will drop off your account. 

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JWoodward1111
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This message was authored by JWoodward1111 This message was authored by: JWoodward1111

Re: Cancel a sim order

‎07 Jan 2025 11:56 AM

Great, thanks for the quick response 

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