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Discussion topic: Can you track your item if returning back to sky

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This message was authored by Googzie This message was authored by: Googzie

Can you track your item if returning back to sky

Can you track delivery if returning back to sky, doing a swap and got email saying haven't received it, but sent it with envelope sky provided 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Can you track your item if returning back to sky

Posted by a Superuser, not a Sky employee. Find out more

Hi @Googzie  you should have tracking information from the post office, use that to check when Sky received it. It can take a couple of weeks for them to process the return so they may have it, just not processed it. Once you confirm they have it via the post office tracking then phone sky and tell them. 





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