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Discussion topic: Can't use banked data for a new phone

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This message was authored by KSMX This message was authored by: KSMX

Can't use banked data for a new phone

I'm trying to upgrade to the iPhone 16, when I've previously upgraded or gotten a new phone contract I was able to redeem unused data in my piggybank for a small discount. I think there were options of 200gb for £50 off, 100gb for £25 off and 50gb for £10 off. 

I have 215gb banked and wanted to redeem the maximum however my only option is the 50gb for £10 off. 

Has something changed?

Thanks in advance