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Discussion topic: Can’t upgrade

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This message was authored by: Lrread

Message posted on ‎05 Aug 2025 11:03 AM

Can’t upgrade

I'm trying to upgrade my sons phone for his birthday on Saturday but it gets to add to basket and then nothing happens I've been trying for 3 days now anyone else having problems upgrading? Thanks in advance 

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This message was authored by: caesarome

Message posted on ‎05 Aug 2025 01:06 PM

Re: Can’t upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Lrread 

As you are having issues doing this online then call Sky on 150 as they should be able to place the upgrade order for you.

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