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Discussion topic: Can’t update my sim data
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This message was authored by: Stuart130
Message posted on 21 Jul 2025 06:41 PM
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Can’t update my sim data
Yet again sky are useless to get hold of so have to ask other customers how they solved things. No wonder I've sacked off their over priced tv
I am however attempting to add data to my sons sim from abroad but their useless website and even more useless bot goes around in circles and says can't help. If it's any relevance the sim refreshes tomorrow with only 100mb of data, I'm wanting to upgrade to 10gb
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Jul 2025 06:58 PM
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Re: Can’t update my sim data
Just change the dataplan on the relevant SIM?
From the app: Mobile > select SIM > Manage SIM > Manage Settings > Change data plan
I am just another Sky customer and my views are my own even if you don't like the answers
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