Can't link mobile account

[Lisa527]

I can see that lots of people have had the same problem but I can't find the solution! I can't see my Sky mobile account anymore.  I have tried "link existing account" but it just loops back.  I have several mobile contracts with Sky, where did they go ?!

[Jen_out_of_Jen]

Hi @Lisa527, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141