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Discussion topic: Can't link SkyiD to mobile account

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This message was authored by: beans3

Message posted on ‎25 Jun 2025 11:27 PM

Can't link SkyiD to mobile account

Hello,

 

I got a mobile contract with Sky a long while ago now but was recently seeking to try and change my payment date. When I went to the my Sky account my account isn't linked. I went through the option to try and link (surname, postcode, account number) but it says that they cannot find my details on the system. I've typed every ppossible detail I can think of that it could be but still no luck.

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This message was authored by: 63johnw

Message posted on ‎26 Jun 2025 07:11 AM

Re: Can't link SkyiD to mobile account

Posted by a Superuser, not a Sky employee. Find out more

Hi @beans3  give sky a call on 150 and they will help you. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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This message was authored by: caesarome

Message posted on ‎26 Jun 2025 09:39 AM

Re: Can't link SkyiD to mobile account

Posted by a Superuser, not a Sky employee. Find out more

@beans3 

If you don't want to call then we can escalate your post to Sky's messaing team on here for help.

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