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Discussion topic: Can’t activate new SIM card
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This message was authored by: Mark355
Message posted on 21 Dec 2024 07:10 PM
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Can’t activate new SIM card
Hi anyone please can you help me.
i have had tv and internet account with sky and decided to have a mobile sim as well I received the SIM card and attempted to attavate but it says I must link accounts before I can? I have tried with the information I have but I don't have a sky mobile account? Please help it's driving me crazy
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Dec 2024 07:21 PM
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Re: Can’t activate new SIM card
Give this a try using the details you used when ordering the mobile sim:
https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account
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