Discussion topic: Can't activate my new sim

This message was authored by: Pinkbird21 · ‎13 Nov 2023

trying to activate my new sim but it's saying i need to link my sky ID to my mobile account. when i put in my information it says "The details entered do not match those we have on record. Please provide us with the details used at time of purchase." but those are my correct details

This message was authored by: caesarome · ‎13 Nov 2023

To get the sim activated and for help with this issue give Sky a call from another phone.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

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Discussion topic: Can't activate my new sim

Can't activate my new sim

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