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Discussion topic: Camera

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Tori7471
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This message was authored by Tori7471 This message was authored by: Tori7471

Camera

‎21 Dec 2024 12:57 PM

I brought an iPhone 12 in 02nd June 2024,  just out of no where my front camera isn’t working. I’ve tried everything update software, paid for more storage, rebooted, reset my iPhone. I’ve spoke to apple who said this is a fault. I’ve never heard of this happening before but now I can’t use any of its features such as Apple Pay because  it’s needs Face ID and as I reset my phone it’s took all cards etc away. I can’t use FaceTime, WhatsApp videoing. Please can you advise what I can do, is the phone under warranty?

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Camera

‎21 Dec 2024 01:00 PM

Posted by a Superuser, not a Sky employee. Find out more

@Tori7471 

This link explains Skys mobile repairs

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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PandJ2020
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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Camera

‎21 Dec 2024 01:24 PM

Posted by a Superuser, not a Sky employee. Find out more

The device will be covered the 12 months warranty...

I am just another Sky customer and my views are my own
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