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Discussion topic: Calls Delayed

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This message was authored by: Cal_

Calls Delayed

Hello,

 

My calls are getting delayed, 

 

I originally thought this might be due to wifi calling, I've disabled wifi calling and the issue still persists.

 

additionally, I have been doing alot of travelling with work and the issue happens no matter where I am in the country.

 

It's becoming quite embarrassing to keep talking over work clients to the point where a conversation cannot be had.

 

The longer the phone call, the worse the delay becomes.

 

I've got the latest software on my iPhone 16 pro max, updated the carrier every way I know how, but still keep having this problem.

 

 

 

 

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This message was authored by: Daniel0210

Re: Calls Delayed

Posted by a Superuser, not a Sky employee. Find out more

@Cal_ 

Perhaps arrange for Sky to send you a replacement SIM card in case yours has developed a problem. 


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NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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with:
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This message was authored by: caesarome

Re: Calls Delayed

Posted by a Superuser, not a Sky employee. Find out more

@Cal_ 

150 is the umber to call Sky on about getting sent a replacement sim to try and when calling say nothing if asked any questions by the bot.

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This message was authored by: Cal_

Re: Calls Delayed

Thank you,

 

I'll give this a try

This message was authored by: joeyshan

Re: Calls Delayed

I have had this too. So frustrating. I have now transferred my number back to Vodafone and got an e sim. Couldn't take it anymore! Only happened when I switched to sky for a couple months and I need out already. WiFi or no WiFi, different areas. Calls dropping. Terrible. 

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