Binned my return cardboard package

[LeanneCooper]

How can I return my old device if I've binned my cardboard return package with instructions  

[caesarome]

@LeanneCooper 

You can use any packaging you have or can get hold off and unless it is a mobile device that you are returning from everything else you can print your own return label here:

https://www.sky.com/help/articles/return-tv-broadband

Make sure when you send this off that you keep the recipet you are given as it contains the tracking details so keep hold off this for at least a year.

[LeanneCooper]

Thank you. It is an old mobile device as I've just had my new one delivered 

[PandJ2020]

---

@LeanneCooper wrote:

Thank you. It is an old mobile device as I've just had my new one delivered 

---

If it's a swap return you may have to call Sky to get the correct packaging.  (The return link above is not for mobiles)

[caesarome]

@LeanneCooper 

Then you will need to call Sky on 150 so they can get some more sent out to you.